Bosch Home India — Bosch refrigerator issues at rudrapur

Address:	New Delhi, Delhi, 256153
Website:	www.boschindia.com/en/in/startpage_5/country-landingpage.php

Undersigned has purchased bosch refrigerator model no - kdn42al501/2012, 358 ltr, frost free from ahmedabad in the year 2013.

Later-on i shifted to rudrapur, uttarakhand in the year 2014. From 2015, i started getting problems in the fridge viz. Rubber bead getting loosened, freezer not working, less cooling in fridge.

Though issues were handled by bosch mechanic here but problems persisted. These guys even changed my gas in compressor, still cooling is stooping intermittently.

In addition, customer care of bosch has lot of issues:-
1. They seldom issues customer complaint no
2. Even if issued, the number is close in system automatically without consent of customer
3. Very slow mover, each of call takes atleast 48 hrs to address
4. Local team is not capable of handling technical issues, on the contrary they may damage the system