[Resolved]  Bosch Home India — bosch refrigerator kdn42vb30i

Address:Faridabad, Haryana, 121001

Purchased bosch refrigerator on 8th june 2019.
I refrigerator came had scratches, immediately booked a complaint. Took 2 to 3 months to replace the door. Door replaced was different, not matching to the fridge supplied. Fridge sealing rubbers were not fitting properly. When raised the point, bosch service personel said that this will be working properly in 24 hrs.

Again raised the complaint, as the rubbers are always coming out of door and rubber have to be adjusted before closing the door everytime. Some engineer came after much effort and verified and said that they supplied a different door of some other model. They will correct if possible otherwise will replace the fridge. Month gone nothing happened.

I done know what to do now.
Manish bansal
Ph: [protected]
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Jan 26, 2020
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2019
Bosch Home India Customer Care's response
Dear Manish Bansal,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

After 2nd wash got many errors in washing machine i put a complainent on it, techincian came and try to solve the issue but not resolved..They told me that they replace a new one, its bean a month, nobody responding.
I have ordered washing machine on October 29th and installation and demo person not yet came and cancelled automatically. Need solution on this.

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