Bosch Home India — bosch washing machine - major drum problem just after warranty period | |
We bought bosch - due to its brand, engineering design, and production. We thought and hoped we not hit any problem. We followed the procedure recommended for washing machine - cleaning and proper load. Out of sudden we hear loud noise - not normal and also some smoke. We contacted customer service and requested for help. After multiple call, service engineer visited for just couple of minute and told that whole has to be replaced. It cost 1/3 of the purchase cost of washing machine. That too just after a month expiry of 2 year warranty period. We are just wondering, what is bosch engineering design? Is it purposely build to fail just after warrant period? Can't replace just that part alone? We are ready to pay the amount, but like government - they are saying order is progress and it is other department problem etc. But our problem is not resolved for more than 2 months. Was this information helpful? | |
Bosch Home India customer support has been notified about the posted complaint. | |
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i have same problem, drum after the warranty period end, i thing company is scamming customer. we should complain it in consumer court. i also got 1/3 discount