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[Resolved]  Bosch Home India — bosch washing machine service not attended to.

I had raised a complaint with bosch customer care more than two weeks before regarding the clothes tearing when washing. Complaint was attended to after 3 days and adviced replacement of the drum. The drum was delivered a week back and still not fixed. I will have to take it up with the consumer court.

Regards

Andrew
[protected] / [protected] / [protected]
Complaint marked as Resolved 2019-09-21 12:24:51

Complaint Status


[Aug 19, 2019] Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Bosch Home India Customer Care's response Aug 20, 2019
Dear Andrew TK,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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