[Resolved]  Bosch Home India — bosch washing machine wak24168

Address:Pune, Maharashtra, 411057

Dear sir,
I just want to complain poor & pathetic service provided by bosh india.

I had purchsed the bosch washing machine model no wak24168in
Sno x000exuza1 on 1-oct-2016.
Just one month before it stop working in some functionality & making too much noise while washing the clothes.
Same day i raised the complain in your customer desk & they assured me to provide the resolution in next 24 hr.
Now it is almost a month till time no service technician from bosch visited & provide the resolution.
Even i called in your customer desk thrice for reminder but nobody responded till date.
Please check you poor after sales service. The machine is in warranty then what is the problem in providing the resolution.
Even today i called in your customer help desk but nobody picked the call.

Customer name :-gopal mishra
(Mo no) -[protected]
Model no-wak24168in
Serial no - x000exuza1
Purchase date-1-oct-2016

Please resolve the issuer asap.

Regards
Gopal mishra
Mno [protected]
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Nov 14, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Bosch Home India Customer Care's response
Dear Customer, ,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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