[Resolved] Bosch Home India — don't buy bosch refrigerator, you'll regret it. worst service!! | |
Order placed: 6 april 2019 Amazon.in order number:[protected] Order total: 32, 616.00 Bought bosch fridge from amazon india on 6th april 2019 and i received this after 5 days i. E. 11th april. Today is 17th april and my fridge is not installed yet. Whenever i call amazon they ask me to wait for next 48hrs and whenever i call bosch they say "your complaint has been taken, you will be contacted within next 48 hrs". My return period is going to over in next 4 days. I am afraid if something goes wrong amazon will deny return and bosch is ready with legendary response "your complaint has been taken, you will be contacted within next 48 hrs" which will never come. I am still trying to get my fridge install. God knows when this 48hrs will over. I would say better buy any other brand and have peaceful days. It may be little costlier but totally worth it. I am trapped, hope you guys will not. Was this information helpful? | |
May 23, 2019 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 Bosch Home India Customer Care's response Dear Manoj Malik, We apologize for the inconvenience you had with us. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |
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+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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After all this i didn't have the courage to buy any large appliance online. I went to my local shop and believe me its much cheaper than online price. I bought Samsung RT39M553ESL Top Mount Freezer with Twin Cooling Plus 394L which cost me 37000 but online its showing 41500.
I would recommend to check local shop first before you opt online but never settle for Bosch.