[Resolved] Bosch Home India — e56 error

 
2 Reviews
Goa, Seraulim, India
 Judilia Pinto on Aug 19, 2019
Dear sir,

I recently purchased a bosch dryer. And it gives e56 error, your team said that stabilizer has to be installed. Even after wide range stabilizer was installed it still showed the error. Then they said a module has to be changed which was changed and still there was an error, then they asked to install step up stabilizer, with this stabilizer the electricity tripped off. Now they have suggested to change the meter yet they say there is no problem with the machine. Even when the dryer is getting over heater yet the clothes do not dry. On 15 min drying setting, even after 15 min time completing the timer keeps looping and do not stop, yet clothes are as it was put in. Very disappointed with this product and this product is brand new, since its brought from 4 months. Not used since i had to travel abroad. Cupboard dry is the only option which works other options are for name sake
Complaint marked as Resolved Sep 20, 2019

Complaint Status


[Aug 19, 2019] Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Bosch Home India Customer Care's response, Aug 20, 2019
Dear Judilia Pinto

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

Regards,
Bosch Home Appliances Team
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