[Resolved]  Bosch Home India — e56 error

Address:Goa

Dear sir,

I recently purchased a bosch dryer. And it gives e56 error, your team said that stabilizer has to be installed. Even after wide range stabilizer was installed it still showed the error. Then they said a module has to be changed which was changed and still there was an error, then they asked to install step up stabilizer, with this stabilizer the electricity tripped off. Now they have suggested to change the meter yet they say there is no problem with the machine. Even when the dryer is getting over heater yet the clothes do not dry. On 15 min drying setting, even after 15 min time completing the timer keeps looping and do not stop, yet clothes are as it was put in. Very disappointed with this product and this product is brand new, since its brought from 4 months. Not used since i had to travel abroad. Cupboard dry is the only option which works other options are for name sake
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Sep 20, 2019
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Bosch Home India Customer Care's response
Dear Judilia Pinto

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

Regards,
Bosch Home Appliances Team
Aug 20, 2020
Updated by Judilia Pinto
Since i have purchased this product Bosch dryer its a show piece in my house. The error showing is E06. The product is still under warrenty and Bosch south Goa team is blaming it on my electricity voltage. I had purchased a washing machine same time which requires 220 V which is working fine. But Bosch team wants an excuse as they cannot detect the fault nor resolve it. hence they have chosen to blame it on my voltage. I request Bosch team to please replace this product as its still under warrenty.
Aug 20, 2020
Updated by Judilia Pinto
Very disappointed with the purchase of Bosch dryer. Would never recommend anyone to purchase this product in india model no. WTB86202IN/01. Servicing personnels are not experienced even the senior most technician Narendra Patil.
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