[Resolved]  Bosch Home India — fridge

Address:636008

Service request no:[protected], i had purchased a bosch refrigerator but within one year refrigerator door magnet got damaged due to manufacturing defect and can't able to close the refrigerator door properly

I had informed the salem bosch service agency / engineer abt the repair in the month of march 2018, ie within warranty period, but no one had turned out and attended the repair

Now i have raised a service request in bosch customer care, call centre executive informs to pay rs 400 + & gst as spare cost and service engineer charges as 800 + gst

The machine is one year & 6 months old and the repair is due to manufacturing defect, moreover i had raised request with local service engineer for attending the repair in the month of march 2018, considering the above facts, pls waive off the spare & service engineer cost with applicable taxes and repair the door magnet with replacement on priority

Benito. Y

[protected] & [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Bosch Home India Customer Care's response
Dear Benitoy,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

Purchased bosch top loading washing machine from bajaj electronics punjagutta on date[protected] till date no demo techinician has come very bad service from bosch and bajaj electronics my contact no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information