[Resolved]  Bosch Home India — Front loading washing machine 6.5 kg load

I am desperately want to bring to your notice before going to costumer protection send. I constantly reminding your dealer regarding day one complaint of leakage of washing machine. But to my entire dissatisfaction your dealer is not attending to my complaint for the last about two months.
Probably your dealer has supplied me defective and rejected piece.
Now there is a option that this piece of washing machine be replaced immediately. Otherwise i have no option but to take this matter to department of consumer protection cell Govt. of india New Delhi.
Hope you will do me fever without spending any more time to remind to your dealer who supplied me defective piece of washing machine.
Please Contact +91-[protected]
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Aug 12, 2021
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2021
Bosch Home India Customer Care's response
Hi Dr. Priyanka,
We regret the inconvenience caused and have informed our team about your concern. They’ll reach out to you at the earliest to resolve your issue. We appreciate your cooperation in the meantime.
Regards,     
Bosch Home Appliances Team
Complaint comments 

Comments

Pl. refer to your reply dated[protected].
This is very disappointing that i am suffering due to bad performance of washing machine supply to me which was not shown to me at the time of finalizing the deal. For the last about 9 weeks the matter is hanging and causing lot of inconvenience.
We are already using three machines in our different houses but never experience such problem but due to supply of this junk piece this time by your dealer M/S Behal Enterprises Dehradun.
Please get is this machine change at the earliest to avoid any further hassle in this case.
Thanking you
This is very much regretted that disposal of complaint filed with you, with the name Dr.Priyanka Mittal d/o Ved P Mittal, The replacement of fresh washing machine has not been effected even after making promise by your local office that machine would be replaced with fresh piece by Saturday, 20th feb. 2021. This case is being looked after by Shri Sanjay Gautom your local Executive ([protected])
Hope you will do the needful to avoid any further reminder in this regard.

Ved P Mittal
[protected]

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