[Resolved]  Bosch Home India — Front loading washing machine - wag14060in 5.5 k

Address:Kozhikode, Kerala, 673005
Website:[email protected]

I am having a front loading type washing machine purchased on 03/06/2012. Machine performance is very satisfactory till date. Now, the carbon brush assembly in motor need to be replaced. On enquiry with the service center i, understand that the cost of carbon brush assembly is rs.3500/- whereas, cost of motor is only rs. 4000/-. There is something wrong in this. Carbon brush is only a small part in the motor which need to be replaced often in a working unit. No doubt, this type of spare cost shall definitely effect the credibility of bosch. Request the concerned to look in to this and take suitable action at the earliest. Replacement of carbon is urgent in my case.
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Jun 23, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Bosch Home India Customer Care's response
Dear Vijayank,

We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you shortly.

With Regards,
Bosch Home Appliances Team
Complaint comments 

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My contact No. [protected], Location : Easthill, District: Kozhikode (Calicut) State: Kerala

Address: 1/4111B, SREERAGAM, Gurukkal Road, Easthill, Westhill. P.O., Kozhikode - 673005
vijayank's [Complaint's author] reply, May 25, 2017
No solution till now. Kindly advise the actual rate for Carbon Bursh at the earliest

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