[Resolved]  Bosch Home India — mixer grinder complaint not resolved

Address:

Bosch Home Appliances. BSH Household Appliances Manufacturing Pvt. Ltd. Arena House, 2nd Floor, Road No. 12, MIDC, Andheri (East), Mumbai - 400093. Toll Free Number : 1800 266 1880 Email : [email protected] Website : www.bosch-home.com/in

I had purchased bosch truemixx mixer grinder 600 watt mgm4341rin on 02.10.2019. Small jar blade attachment stated malfunctioning and main unit also stop functioning later on. After my first complaint on 10/06/2020, rep of company visited my home on 25-26/06/2020 and assured that matter is being forwarded to company and complaint will be resolved soon. Despite several reminders throgh email and phone calls on rep nos. [protected]/[protected]/[protected]/[protected] (Different reps called on and taken details from me, thats why i have these numbers) no information regarding status of my complaint has been made available to me. We are facing a lot of problem without mixer grinder in kitchen. The product is under guarantee period and its almost two month now waiting for replacement of faulty product. I request that the bosch home appliances may be directed to replace the faulty machine and supply fresh one without further delay.
Product purchased on - 02/10/20219
Date of incident - 10/06/2020
Desirable resolution - replacement

Sushil saraogi
H3/41 mahavir enclave
2nd floor new delhi - 110045
Phone - [protected]