[Resolved]  Bosch Home India — no any services from the company

Address:Rajkot, Gujarat, 360005

Dear Sir/Madam,

This is Viren Sejpal, my registered mobile number is : [protected], i have purchased Bosch washing machine from Reliance digital, i got problem in my machine. i have done complain on 18/July about repair my machine to the Bosch.

One of technical employee of Bosch came to my home and said we do not have parts of the machine and we are not able to repair this machine now, we need at-least 15-20 days to repair this machine.

I did so many time calls to the Bosch service centre for repair this machine but they always said one thing, we do not have parts, we shall contact you with in few days for repair, i have done contact to the Ahmedabad technical department branch, its one of the employee Dharmesh (employee code : 2180) said to me, you can take legal action in-front of Bosch we shall give you answer in court, one of the employee Sachin said we do not have parts, so, we are not able to give you service now, and cut the line without my permission, then after i did so many calls to the service centre and no one receiving my calls now.

I am going to take legal action in front of the Bosch company, I am afraid, i have to take your name with the issue.

I would like to inform you about this issue and i hope you co-operate with us.

Thanks & Regards,

Viren Sejpal
[protected]
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Oct 9, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Bosch Home India Customer Care's response
Dear Viren Sejpal,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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