[Resolved] Bosch Home India — paint peeling | |||
Dear sir, I was using an ifb washing machine for 16+ years without any problem. As the time for change had come, without having a second thought, i decided on bosch brand as i know the quality of german machines. I used to head the spares division of a german mnc in chennai. This made me go for a german machine which is rugged and long lasting. I had purchased a bosch washing machine in mysore during aug 2014. I had observed that the paint on the shell (Below the soap tray) started to peel. This kind of quality is absolutely unacceptable. Kindly see what can be done to avoid any rust formation due to paint peel. Water cannot stay in this section as it is the vertical panel. We maintain the machine with utmost care. Await to hear from you. Regards Madhusudan. S [protected] Was this information helpful? | |||
Nov 23, 2017 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Bosch Home India Customer Care's response Dear Madhusudan, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |||
 3 Comments | |||
Comments
Dear Sir,
So many times i have given complaint that washing machine is not working properly, when i am calling Toll free they are not registering the complaint also, it is under warranty.
Are you interested to do the work or not
Prashanthi
[protected]
So many times i have given complaint that washing machine is not working properly, when i am calling Toll free they are not registering the complaint also, it is under warranty.
Are you interested to do the work or not
Prashanthi
[protected]
Bosch Home India Customer Care's response, Nov 1, 2017
Verified Support
Dear Kura Veerendher Reddy,
We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.
Regards,
Bosch Home Appliances Team
We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.
Regards,
Bosch Home Appliances Team
Thank you, the work is done.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
740
Pending
0
Resolved
375
+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Bosch Home India contact information
Could you please ask your engineer to call and visit me.
Let him call [protected]
Regards
Madhusudan .S