[Resolved] Bosch Home India — paint peeling

 
4 Reviews
Mysore, Mysore District, Karnataka, India
 maadhu21 on Oct 23, 2017
Dear sir,
I was using an ifb washing machine for 16+ years without any problem. As the time for change had come, without having a second thought, i decided on bosch brand as i know the quality of german machines. I used to head the spares division of a german mnc in chennai. This made me go for a german machine which is rugged and long lasting.
I had purchased a bosch washing machine in mysore during aug 2014. I had observed that the paint on the shell (Below the soap tray) started to peel.
This kind of quality is absolutely unacceptable.
Kindly see what can be done to avoid any rust formation due to paint peel.

Water cannot stay in this section as it is the vertical panel.
We maintain the machine with utmost care.
Await to hear from you.
Regards
Madhusudan. S
[protected]
Complaint marked as Resolved Nov 23, 2017

Complaint Status


[Oct 23, 2017] Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Bosch Home India Customer Care's response, Oct 23, 2017
Dear Madhusudan,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Bosch Team

Could you please ask your engineer to call and visit me.
Let him call [protected]

Regards
Madhusudan .S
Dear Sir,

So many times i have given complaint that washing machine is not working properly, when i am calling Toll free they are not registering the complaint also, it is under warranty.

Are you interested to do the work or not

Prashanthi
[protected]
Bosch Home India Customer Care's response, Nov 1, 2017
Verified Support

Dear Kura Veerendher Reddy,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Thank you, the work is done.

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    Bosch Home India - paint peeling