Bosch Home India — Pathetic washing machine service

Address:

600100

I have purchased a washing machine (Model no wax18260 in/01 and fd/c no is 9112/00512) on 29/08/2012. On 28/04/2016 i have booked a complaint with the call centre and they told me that the service person will attend within 48 hours and i will be charged rs 800 as service charges.. The problem with the machine is, after switching on, the cycle comes to an end within 3 to 4 minutes and it has not displayed any error codes. Two persons came on 01/04/2016 and within a minute they showed me a error code e:21 on display and told me that the board has to be replaced which will cost rs9940 and if still the problem persists the motor has to be changed. I was really shocked to hear this, since i have already owned a siemens washing machine(Wm1000) which gave me 10 years of trouble free performance. I purchased bosch for rs30000 after exchanging that machine hoping that this will also last longer. The service persons filled out a form and demanded rs 800 as service charges which i paid after which they told me that i will get a call from the company. But in the service form they have written that the board is in short circuit and want to replace power module. I have attached the form here. Is this the bosch quality of service? Why should i replace a power module at this cost with just one month warranty? I am sure that the problem is not so big as reported by the service persons and they just want to make money.