[Resolved]  Bosch Home India — Washing machine and bad service

Address:	Vizianagaram, Andhra Pradesh, 535002
Website:	www.boschindia.com

Bought Washing machine from Amazon on 11th Jan. After repeated escalations to Amazon and Bosch got the machine installed after 45 days.
The price was not transparent as 24000k. Installation charges are extra. No product installation done for more than 4 weeks. Product was available at 22000 when I checked locally. After repeated calls and escalation to Amazon and Bosch service center the service person visited 45 days after the machine was bought. Because we refused to pay 800 as demo charges (this charges were not mentioned at time of purchase) the product demo was not done. For my neighbors the service engineer spent 3 hours completely explaining the machine used and show how to use the machine by washing clothes. In my home demo was not done. Bosch has policy of additional demo charges which are not included in product cost. For non metros the service is delayed by more than week and costs 800 every time. LG, IFB and Samsung have established service centro all over India. Please avoid Bosch as you will be at their mercy for service for next 10 years.