[Resolved]  Bosch Home India — washing machine body getting hot

Address:Principal Scientist, ICAR-CIFRI,, Monirampur, North 24 Parganas, West Bengal, 700120

Body of my bosch front door washing machine (7.0 kg) with type/ e-no. Wak20160in/03 and fd/c. No. [protected] purchased on 09.04.2016 is getting hot, the electrical cable connecting the machine with power socket is also getting hot, the base plastic of the plug has melted. The issue apparently started after replacing the circuits, p - module (No.[protected] and op-module (No.[protected]. I was told to change the power socket. It has been changed but the problem persists. I am told that the motor perhaps is taking extra load. The body of the machine is catching rust, to my understanding, which is highly unexpected from a product of bosch. Hence, may i request to kindly check the following:

I) whether the product is original
Ii) whether the modules supplied are original
Was this information helpful?
No (0)
Yes (0)
Jul 10, 2019
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2019
Bosch Home India Customer Care's response
Dear Hemanta Chowdhury,

We regret the inconvenience caused to you. Please share your contact and location details here. Also, you can write to us at service.[protected]@bosch-home.com or call us on[protected], so that our team can get in touch with you soon.

Regards,
Bosch Home Appliances Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information