[Resolved]  Bosch Home India — washing machine bosch

Address:Coimbatore, Tamil Nadu, 641042

I have the bosch washing machine. On 3rd of december it developed a snag, off course a minor. I called up the service technician who attended earlier from the authorized service center appointed by bosch at coimbatore, as usual. He told me that currently he is looking after tirunalveli region, and passed on the number [protected] mr parthiban of this service centre to approach, which i did on tuesday. He promised me to visit on wednesday. Assuming that he will visit, i have cancelled all my official duties and waited. He never turned up. So i called him to find out. He said he is in kothagiri and will come after evening. Again i cancelled all my evening schedules and waited for him, believing his false promises. He never turned up. The next day, which is today, i called him in the morning, again he promised today. He never turned up. So i have to call alternative people, now and they will be here, tomorrow morning.
Ultimate summary is bosch a german technology machine but with indian attitude service dealers. Dont go for it. Its better to stick with ifb whose service is good
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Jan 11, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Bosch Home India Customer Care's response
Dear Kumar,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

Thank you Bosch appliances team.I am staying at Coimbatore, Kovaipudur.Since your representative Mr Parthiban failed to attend five days, after repeated false promises, I was forced to engage other private technicians, to get it rectified.The issue is over . What I suggest is, please conduct a internal enquiry, and see that another customer dont get frustrated in near future, like me.
Bosch Home India Customer Care's response, Dec 26, 2017
Verified Support
Dear Kumar,

We regret the inconvenience caused. Kindly share your contact details so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
It was not saking water proparly .it was work one week .after that it was not working proparly and moter was becoming heat.pls give me advice how to reslove and give me adreess of mecanic .in guntur.
Bosch Home India Customer Care's response, Dec 26, 2017
Verified Support
Dear Jaya Raghavendra,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team

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