[Resolved]  Bosch Home India — washing machine complaint not being resolved, machine under warranty period.

We are using a bosch top loading washing machine, its pcb has gone wrong in warranty period, but service people are only replying from last 10 days that whenever they receive the part, they will change it. Ticket number is [protected] dated[protected], my regd mobile no: is [protected] from ludhiana. Please repair the machine immidiately or replace it if part is not available. Model tl sdg 9.5m kg aqua, serial no:[protected],
Date of purchase: 17/08/2016
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Sep 28, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Bosch Home India Customer Care's response
Dear Tk Gupta,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

I complained about by under warranty washing machine on 3 July 2017 but till date calling several times to customer care I did not get any response. Rajasthan people of BOSCH also behaved very rudly.
Kindly help us to resolve.s
service order num is[protected]
Please send washing machine mechanic and my contact number is [protected]

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