[Resolved]  Bosch Home India — washing machine complaint reference[protected].

Address:Vasundhara, HouseNo45 Ashoka Society, Ghaziabad, Uttar Pradesh, 201012

I raised the complaint of washing machine in 4th June 2019. The technician told me that the part needs to be changed and will be replaced by 6th June. After 6th June I kept chasing the service guy and customer case but no results and now somehow today I got hold of guy and he says we can only change the part on 15th June.
This is pathetic service is Bosch.
I bought this product assuming a German brand will be good at product and service but sorry to say, Bosch post sale service sucks.

Best
Raj
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Jul 15, 2019
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2019
Bosch Home India Customer Care's response
Dear Raj,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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