[Resolved]  Bosch Home India — washing machine not replaced, even after 2 months of registering complaint

Address:680307

We have bought a washing machine from bosch and water went inside the washing machine after 1 week, due to kerala floods. We have called the customer care, they came, took photos and went. After that, there was no response from their end till now. We requested for replacement of the machine and we didn't got any response from bosch customer service centre. Please initiate replacement of the machine.
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Nov 8, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Bosch Home India Customer Care's response
Dear Master2,

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

Regards,
Bosch Home Appliances Team
Oct 04, 2018
Updated by master2
Contact num : [protected]
Location : Chalakudy
I have called your customer care and they have been to our home and went after taking photos. Please take a quick action regarding this complaint.

Thanks,
Martin
Oct 16, 2018
Updated by master2
How many days should I wait for you to contact?
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