Bosch Home India — (WLJ2016EIN) BOSCH Front load washing machine

I purchased the front load machine through flipkart for the above said model..the machine got installed on 3rd of Aug 2021 after repeated follow up . I have used IFB front load machine for 14 yrs with out much of a problem, my first complain was after using the same after 5 yrs... I went for boscIh thinking it is the best but to my utter disappointment this was the worst decision i took... The machine went blank just after 3 wash... and with that my harrasment started.. registered complaint with customer service on 20th of Aug 21 after repeated reminders and follow up the technician visited on 24th of Aug. he said the power module is not working and hence need to change the spare part which will be arranged with in a week. The after sales/service team is worst you can ever get..Even after repeated reminders through mail/phone every time they give dates and will not honor the same. Every time they say the spare not reached and will give new dates.. this has been going for last 5 weeks now, and till this date the machine has not been fixed nor the spare part has reached.. the bosch team, including branch manger, area manager, and now regional manager dont have any clue when the spare part is going to come as each every one give some new dates...if we call up customer care every time they say they are escalating the complaint to higher authority but nothing gets done...now they dont bother to pick up calls also.. service team is the most pathetic team i have ever seen in my life... my suggestion bosch is renown brand but the service team is the worst going around.. it better not to buy this company machine as the service team is horrible