[Resolved]  Bosch Home India — worst customer service center in indore

Address:Indore, Madhya Pradesh, 452011

I have never seen such pathetic customer service support from any product company. After registering a complaint you need to follow up for mechanic visit. Mechanic will come and check everything after that no response until you call them again and ask for update. They are least bothered and unprofessional while dealing with customers.in my case i have at least called them (Indore local center) 10 times, have called bosch customer support 9 times but no one is really serious about the problem i am facing. It's been almost 2 months now and still i am following up.

Complaint id's-hk[protected]Created on 21st april 2018)
[ticket#[protected]]
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Bosch Home India Customer Care's response
Dear Amit,

Thank you for sharing your ticket number. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Bosch Home Appliances Team
Verified Support
Jun 21, 2018
Bosch Home India Customer Care's response
Dear Amit,

We regret the inconvenience caused. Kindly share your contact details so that our customer service team can contact you shortly.

With Regards,
Bosch Home Appliances Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information