| Address: | Elisium tower 6 A wing flat no 2204 lodha new cuffe parade, Mumbai City, Maharashtra, 400037 |
Respected sir,
Firstly i was not informed that while buying the said system that you have a flat rate of service now your technician comes in tries to change the plugs and plugs the subwoofer in 2 different sockets amd tells me that we shall charge you around 14000.00 for this we have a flat rate i ask him what has to be changed he says that i don't know but you have to pay 14000. 00 if you want is to repair now you should have informed me your poilcy as being a lawyer myself i know that the indian law does not allow such policies this is a clear case of customer manipulation under various ipc sections neither was o told verbally that such are our policy of service as i believe to the naked eye what your technician did was a bad joke made me laugh plug the system in some other socket and say 14000.00 sir.
Other occasions too i when the product in june 2018 when it was installed i was told some technician would come to visit as my adaptive iq was not set but till date no one has paid a visit a copy of the said service repirt on the very first day when the system was brand new under warranty is attached nonone came in tonfix the adaptive iq issue.
While i wanted to set the the system to on the very first day i was told technicians are not available and after lot of pursuance a technician from outside some private dealer was arranged who didn't eve have a valid bose id you can check the same in your system had spoken to the manager at bose phoenix mall lower parel outl Was this information helpful? | 
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