Boult Audio — Company has committed fraud.

Address:

Exotic Mile Private Limited, B-67, Wazirpur Industrial Area, New Delhi 110052

UNHAPPY WITH ITEM PROVIDED BY COMPANY

Sir,
A few points I want to bring to your notice and further necessary action:-
1. I have purchased one head phone from your company. During use I noticed that sound problem in left side of ear phone. I registered a complaint whose ID is 0050564 dated 10 May 22 and I returned the item for further action.
2 I got my item after someday. I was using the head phone and I again noticed button issue and charging pin issue. I again registered a complaint whose ID is 00518229 of 28 May 22. I dispatched the item to you for repair. After repair I got back my item.
3. During use I noticed same problem as it was in second time. I again called and lodged a complaint. Complaint ID is 00518229. Your Rep told Item will be changed with new one.
4. After receipt I came to know that same item was returned without any repair.
5. I purchase Item from a reputed company but my money, time and energy is fully wasted and also I am tensed due to no action taken from your side.
6. Customer care is not responding properly. Kindly look into matter and resolve my issue at the earliest.
7. Customer care said item will replace but item is not replaced. I have receive damage item and also product packaging issue. Then I call customer care then customer care said item is replaced. Your company has committed fraud.