[Resolved]  Bournville Chocolate — quality of the product

I am from Hyderabad. I bought the bournville rich cocoa this morning. Code no. I90303A. Packed on 3/19. When I opened the wrapper, the chocolate had white patches all over even though it was freshly packed. Who would be responsible if my kids fell sick after consuming the chocolate? My kids love this chocolate. But I would never purchase this product hereafter. Highly disappointed and shocked.
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Aug 7, 2021
Complaint marked as Resolved 
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Hi Roshini,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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