BPCL — bharat petroleum [bpcl] non delivery of gas cylinders

Dear sir / madam,

I have ordered lpg gas cylinder on 20th april, 2020 however i have not received it yet (30th april, 2020) due to covid 19.

Following are my details :
Operator : bharat gas
Consumer id : 26849086
Lpg booking id : [protected]
Order  number :12797
Distributor name : rajaram gas agency
Distributor details : code.. 112245

We have tried calling on distributor contact number and office tell no   however no one is answering to our call or providing any response. We have also raised a concern on www.ebharatgas.in and email [protected]@bharatgas.in but no response.

Please help us, as we are facing lot of issue as our clyinder is not delivered.