BPL — 32 inch led television not working

Address:

Parbhani

Hi,
I had purchased bpl vivid television – 80cm (32″) hd ready led tv model from amazon on august 2017.
Since last 25 days, tv is not starting. Audio and video are not working.
I tried calling bpl customer care 4 time and also sent emails, but none of the call picked up, or replied.

Since last 25 days tv is not working, and no service agent yet attended my complaint.

Complaint id registered : r200915par30732