[Resolved] BPL — microwave sparking issue | |||||
Hi, I have bought a BPL microwave in may-2018 from amazon.in. Am facing sparking sounds like issue in Jun 2018. As and when the issue became so frequent, i have called on 04-jul-2018 and informed bpl customer care regarding service in warrenty. the warrenty is 1 year. They have taken a complaint and told that technician will visit in 48 hours. till today dated 13-jul-18, i am regularly calling and dropped mail as well on [protected]@bpl.com but no one visited to my place. If they are not able to provide service then either replace the item or refund my money. Ankur Upadhyay contact number: [protected] email id: ankur.[protected]@gmail.com Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved The person visited for service. Everything is fine.
if needed any service next time they should work towards commited time and should proactivly communicate to customer.
Hope the problem will not occur in future.
thanks bpl for proper guidance on usage and understanding our concern. | |||||
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