BPL — not working product delivered and worst customer support

Address:

522503

I have brought 6.5 kg fully-automatic front loading washing machine (Bfafl65wx1, white) from amazon on 24th jan 2018 and got delivered on 31st feb 2018 and installation guys are came on 5th feb 2018, when they trying to turn on the machine, machine it's self not working, they said we will come tomorrow will check everything, and they did not come till now, 10days happened, when i am trying to replace the product amazon people asked me to submit jobsheet, then i called bpl service guys they said we followup but every time they telling same story.

Now atleast needed jobsheet so that i can talk with amazon guys, these people are not responding atleast for this

Please take action now if one month happened i can not do even amazon also.

Please find my order details in amazon

Order date :24-jan-2018

Order #:[protected]
Contact number: [protected]