BPL — washing machine (service complaint)

I bought bpl 6.2kg washing machine from amazon in septemper 2017. The product came with 1 year warranty. Within 3 month of purchase there was a problem in washing machine and after regular follow up with bpl customer service the issue got resolved in 1 month. There response ans service is pathetic. Again the same problem occur, the motor replaced by bpl is nor working and everyday we are calling bpl. They says they have raised the qeuest to replace the motor nut nothing happening from last 20 days. Every day they says i will receive a call back within 1 hour buth this never happens. I want to take this issue to consumer court if it will not be resolved within 20th of june 2018.

Thanks
Ajay kumar tiwary
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My wife's name is register in bpl (Priti kumari)