BPTP — delay in property transfer

Harinder Mehta

from Noida, Uttar Pradesh

Address:

Faridabad, Haryana, 121002

My customer code is 121218. I submitted transfer paper in aug 2017 and was told that paper will be transferred on my name from the old owner name in 15-20 days but now it is more than 3 months and transfer is still pending. I am calling customer care every week and not getting a satisfactory response. Every time, customer care executive says that we have sent mail to office and it will be done by next week. This is a very irresponsible behavior towards work. Kindly look into the matter on urgent basis.

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BPTP customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Harinder Mehta My Customer code is 121218. I submitted Transfer paper in Aug 2017 and was told that paper will be transferred on my name from the old owner name in 15-20 days but now it is more than 3 months and transfer is still pending. I am calling customer care every week and not getting a satisfactory response. Every time, customer care executive says that we have sent mail to office and it will be done by next week. This is a very irresponsible behavior towards work. Kindly look into the matter on urgent basis.

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Comments

Tilak Chugh

I do have same issue and my customer code is 147057 and documents were submitted in OCT 2017. Every time I call them they ask for 7-10 Days but not doing. Seems like dealing with govt agency not a private company.