BPTP — vat

Address:Faridabad, Haryana

A flat was purchased from bptp ltd
In a residential complex developed by it in sector 86 faridabad. The company has office at m-11, middle circle, c circus new delhi -110001 and is having another office in sector 81 faridabad. The possession of flat was given in dec 2013 after taking all payments and after registration of conveyance deed.in november 2016, a letter dated 10.11.2016 was received from bptp asking to pay amount of vat @1% of cost of flat and it informed that govt of haryana has asked the builders to opt for amnesty scheme as per which, those who will opt and if their application is accepted, vat @1% of cost of flat will have to be deposited, which it asked to deposit.in december 2016, on 28.12.2016, bptp sent e mail that vat is not applicable on our unit and demand made for vat is reversed. For last 2 years since december 2016 no demand for vat was made and in statement of account dt 6.1.2018 relating to flat, no outstanding whatsoever for any charges /tax /vat was shown. At the time of sale etc of flat a verification application is made to company as per which it reconciled the past statements records. When same is made in last week of november 2018, bptp is now again showing same amount of vat as outstanding, which as per its own e mail was not payable and was reversed. As per terms of flat buyer agreement and conveyance deed, the company can call for any charges /tax etc in future if same is demanded by govt /competent authority. On being asked to show any such demand for vat by govt relating to flats in the project in which our flat is situated, the company is not responding and is not showing any letter for demand of vat by government etc and by keeping quiet wants to pass the time and we will be compelled to pay amount of vat, even though legally bptp may not be entitled to recover, as it is not even informing, if it opted for amnesty scheme and whether its application was accepted. The company has made the demand at last momment and it cannot be enquired in short time as to whether the demand being made after 5 years of possession is justified. Steps are required to be taken against bptp if we are compelled to fulfill its demand for vat without any basis and if amount is collected efforts are required to make the company refund said amount to us.
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BPTP customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by mehta rajiv
Though the complaint is submitted yesterday only, but to update it is stated that as per experience with this Company, BPTP will never reply, as the same is the policy adopted by them and one may write many e mails to them, but they just keep quiet .They only send e mails when some money is to be recovered from customer .Even if they have replied once /twice in past, they don't commit anything which will make them liable to pay something to customer .Other way is to approach them at their office at 28, ECE House, 1st Floor, KG Marg, New Delhi or call them at phone number, which is also busy most of time and their representatives don't want to hear any problem against Company and disconnect the phone without hearing or providing solution of the problem .
Dec 02, 2018
Updated by mehta rajiv
Complaint can be forwarded to Mg.Director of BPTP Mr Kabul Chawla at e mail ID kabul.[protected]@bptp.com and Director Mr Sudhanshu Tripathi at, e mail ID sudhanshu.[protected]@bptp.com
Phone number C Place office[protected]
Dec 05, 2018
Updated by mehta rajiv
It is most difficult to contact customer care representatives of BPTP Ltd on phone as always recorded version is played that all representatives are busy and there is no other phone number available .Getting reply to mail is just impossible as the company is not concerned once you become its customers .Neither reply to mails is received nor expected to be received, because of past experience .It is surprising whose calls are connected which keeps the representatives busy all the time .
Dec 30, 2018
Updated by mehta rajiv
Notify about complaint to taxation department/ GST department of faridabad or H.O.at punchkula, Haryana to verify if collection of amount by Company is legal
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