Brand Factory — charged gst on mrp
Cuttack, Odisha, India
Er[email protected] on Jun 15, 2019
Me and my made a purchase at Brand Factory cuttack as it opened newly on 14/06/19 after I saw the bill they charged me 5% gst on mrp. I discussed with them and asked to remove the gst as its mentioned on tag the mrp (inclusive all tax) they disagreed and suggested to pay what ever the bill is or leave the line for other customers, how ever after waiting so long in line how could I leave the issue so I purchased it and with the valid bill I went to their customer care counter even there they said me the tax is 18% but we are only charging 5% as its on discount. I said you are completely giving wrong data as per consumer act you can't charge gst on discounted mrp still they disagreed I even showed them by calculating on calculator how they charged me extra still they didn't agree and said this is our system if you wish you purchase orelse don't purchase at our store
[Jun 22, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
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