[Resolved] Brand Factory — factory full of thugs | |
It was a thugs experience that you don't want to have. I visited brand factory in december, 2018 when 60% off sale was running. I picked up only one sweatshirt to buy, but when time goes on, i realised that product didn't have mrp tag attached to it. Then i asked bhotali verma the staff member of arrow section, as i was interested in buying arrow sweatshirt with style code asujk4729. Later on, bhotali tried to find price of that product. Then after sometimes, i doubted his spoken words, so i found different mrp of it on ecommerce site like amazon & flipkart was different from what he tagged to it. Mrp of that brand was around 4k, but they intentionally put 5k on it. Then later on, i had shared my concern with their manager named rahul kumar, he doesn't help me in this regard, all he wanted to stay away from troubles like that.. Also behaviour of others staff, was like funny incident to them, as they didn't realise what common man will do to them.. They treated like me garbage, and it was disturbing experience, as i wasted more than 6 hours just for one product. Advice to all, they don't give us discount what you actually thought of, they just fooled us by giving us discount on mrp products which they intentionally raised mrp from actual mrp.. If i would describe brand factory, then i better call them thugs of brand factory. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. | |
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
This is not the experience we want for our customer.
Request you to share your contact number and store details at [protected]@futuregroup.in so that I can take this up to the team.
Regards,
Priya
Future Group