[Resolved]  Brandfactoryonline.com — return of an order raised but no response from online portal

Address:Future Lifestyle Fashions Ltd. BrandFactory, Umang Tower, 2nd Floor, Mind Space, Opp Link Road, Malad (West), Mumbai – 400 064. Landmark: Behind Inorbit Mall., 603004
Website:www.brandfactoryonline.com

I raised return request for an item on 22/10/19 which i purchased online on brandfactory online site. It has been more than 40 days since the return has been placed and still the return pickup is not completed and refund is not initiated. I contacted the support team 5 times and yet there is no progress.
Since i see that return pick up is not happening kindly support to provide the refund.
[protected] is the contact number
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Mr. Edvin,

I am concerned to note this. Please share your Contact Number and Order Details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group

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    Future Lifestyle Fashions Ltd. BrandFactory, Umang Tower, 2nd Floor, Mind Space, Opp Link Road, Malad (West), Mumbai – 400 064. Landmark: Behind Inorbit Mall., Online Site
    India
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