Bridgestone Tyres India — bridgestone ecopia

Address:

Mumbai City, Maharashtra, 400706

Hello,
I had bought new ford ecosport facelift on 17 th nov 2017 which came fitted with bridgestone ecopia tyres. After driving total of 1800kms while parking my car, tyre had touched concrete pavement at speed of hardly 2-3kms/hr and it burst then and there. There was a major crack on sides of tyre so deep that you can insert 2 fingers. I contacted bridgestone to get it inspected and engineer comes and submits report stating it’s damage on sides and damage is not covered under warranty and hence i won’t get a replacement.
I’m buying an suv for 13lacs hoping it will give me better off roading experience but here it is touching concrete block at speed of 2km/hr and bursting. I’m very disappointed by bridgestone’s quality and it is increasing my concern regarding safety standard of vehicle. Engineer claims that a tyre can blast when sharp object touches it so if id cruise at 80-100 and if any sharp object touches it, my tyre will blast??? What is the use of abs, ebd, 6 air bags and tcs when my tyres are not even stable? I’m filing complaint with both ford and bridgestone and also consumer court regarding the quality of material they sell in car of 13lacs. Sincere request to all, avoid buying the new ford ecosport with these tyres if you want safety. If you buy then make sure to get them replace with mrf or any other tyres which you can hold accountable when it does not perform. Bridgestone does not take responsibility at any condition. The tyre cost is around 10k and if it keep blasting everytime i try to park then it is going to make big hole in pocket.