Bridgestone Tyres India — Replacement

Address:

Ranchi,Jharkhand

I purchased two Tyres from M/S Kundan Tyres Add- 23, Jail Road, East, Ranchi, Jharkhand, Infornt of Sidhu Kanhu Park dated 07.05.22 but on 13.06.22 when I was in Bokaro, one tyre get deap cut and get puncher so that I go M/S Malti Motors Add- KD -23, City Centre Sector 4, Bokaro Steel City and describe the situation about new tyres. and as per his instruction I was repaired the damaged tyre but when I was reached Ranchi and claim about the tyre to M/S Kundan Tyres first they say we are unable to replace please come next day, on second day they give excuse that the concern (claim department) person is not available while I was present in Kundan Tyre at fixed time given by him. On Third day they refuse for replacement of tyre.
I also did complain dated 20.06.22 through customer care, my complain number -5570. They assure me to resolve this issue in 5 working days but till date it is not solved.