I purchased a Maruti XL6 - 06 months ago(August 2021) with Bridgestone Tyres.
While getting the air levels of tyre checked, it was notified that there is a bubble in one of the rear tyres.
Immediately, I was advised not to drive the car as the tyre might blast causing life threatening accident and is hazard to me and other people on the road and instead send the tyre to Bridgestone for inspection and warranty claim as the car is very less driven and Bridgestone gives warranty for long term.
On sending the tyre for warranty, Bridgestone gave me some rubbish reasons and rejected the warranty claim stating that the damage is due to pot hole.
I do not agree with it, tyres are meant to run on roads and on potholes and that should not mean that it gets bubbles just in 6 months.
It clearly is a case of manufacturing defect and Bridgestone is denying to take accountability when I submitted the claim where in when they sell, they say it to be unconditional warranty for long term.
Very unprofessional attitude with ignorance by Bridgestone tyres and is something that’s unacceptable.
I will have this dealt legally and would go to any extent if required to because this creates a mental pressure and unnecessary harassment.
Also, its life threatening product for both passenger/consumer or the people around when on road and should be looked immediately.
Thanks
Pardeep Sharma
+91 - [protected]
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