Bridgestone Tyres India — tyre got torn

Address:	Dibrugarh, Assam, 7861006
Website:	www.bridgestone.co.in

Dear sir,

I bought 4 nos psr 195/55 r16 b29z tl tyre for my fluid verna 1.6 sx as 23 p 9029 on 3rd feb'18. I fitted on 5th feb'18 along with balancing and alignment and i drive on 30 km at nh 37. The front drive lhs tyre got torn in the inner side of the wheel around 1.5 cm without any external scratches. I contacted bridgestone. A tech. Came to inspect the tyre and gave me a report that the tyre was cut due by some foreign objects at road. But i am not satisfied with the tech review coz i was only driving my car at 35-40 km/hr coz there was traffic on the road side and the manufacturing date of the tyre is 3316 and due to poor storage and might the quality of tyre is degraded. It is very hard to say why the tyre got torn so i asked them to provide the lab test analysis report of the cut tyre that it was due to cut by some external objects not due to manufacturing defect. They denied that is not in their norms. They are offering 50% and asking me pay for rest and get a new tyre. I don't think so that they are so expert by visula inspection they can guess why the defect happened. Please requesting to kindly see into the matter and provide me the best solution.