Brightway Setup Box — channel packages and disturbance of network frequently

 
1 Review
Keshampet, Andhra Pradesh, India
 Nishanth prasad on Aug 14, 2019
Good evening sir,

we have taken Brightway HD setup box and recharged with RS.424 but the thing is when we want to watch the channels it always shows TROUBLESHOOTING and suggests to contact cable operator. and when we do that he always says problem is from their side not from his side. When we paid so much amount to watch the channels and always getting these problems are so painful and disturbing.

And one more thing is when we want to recharge the cable we see the different packages compare to the TRAI { https://channel.trai.gov.in/ } . we don't get the bouqets here and whatever brightway provides packages it is making us to pay more. we think the same packages and bouqets should be their everywhere.

And as we have HD SETUP BOX and when we want to choose individual HD channels, here in brightway we cant find more number of HD channels compare to what TRAI channel list shows.

And when we want to talk with brightway customer care executives the contact number which they are advertising to contact for help[protected] is not reachable. This shows how much care they were taking towards the customer who are paying amount more than what previously we use to pay.

NOTE: Suggestion from CUSTOMER TO BRIGHTWAY for betterment is to make the optional recharge available through any app so that we ourselves recharge inorder to contact the cable operator and provide the better channel packages and bouqets for the customers.

Thanking you, , hope you look into this matter as soon as possible.

Updated by Nishanth prasad, Aug 25, 2019
This is what iam saying... Yesterday afternoon signal gone and till now their is no signal. And when we trying to call local cable operator their is no response.. When we are purchasing and spending amount on HD and SD channels to watch, always their will be signal problem and we are losing the amount.. All the villagers who are using this cable are very disturbed. Hope you solve our problem.. Thank you in advance

channel packages and disturbance of network frequently
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    Brightway Setup Box - channel packages and disturbance of network frequently

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    Company:Brightway Setup Box
    Keshampet, Andhra Pradesh
    India

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