Brihanmumbai Electricity Supply & Transport Undertaking [Best] — electricity bill dtd 20/7/2017

Address:Mumbai City, Maharashtra, 400001

Consumer no.[protected]. Meter no.101576
Dear sir
I was shocked to receive huge electricity bill in respect of the consumer no.[protected] meter no.101576 for rs.18510/- because
The premises is kept locked and unused for the last over 10 years. Even the grounds of eviction of my tenant was non-user of the premises. The tenant also agreed the non-user of the premises and the court was pleased to pass a decree on 9/3/2009. Thereafter the premises is in my possession & the same is locked unused. I am paying the monthly standing electricity bill meter charges of about rs.350/- every month with the consumption of less than 10 units per month in respect of said meter no.101576
The last reading dated 20/6/2017 showed 110 units with used 11 units for rs.460/-.
Now all of a sudden i get a bill of rs.18510/- i have electricity bills for last over 10 years which will show the consumption below 10 units. I am old age pensioner 73 years old suffering from incurable illness and reside out of mumbai most of the time. Even the a month or two that i live here it is in some other premises for which there is separate meter. I therefore vehemently oppose this arbitrary billing. You have put me into unnecessary anxiety which has made my blood pressure run high. I therefore request you to at once rectify the error which may have been through oversight. Please note there has been no problem with the meter all these years your employee has been taking regular reading of the same.
Yours sincerely
Yakub karim
Was this information helpful?
No (0)
Yes (0)
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Account Number:[protected] Inflated bill

This is Rakesh Vaish. I am customer of BEST electricity for 30 years. My monthly bill is Rs 1000 on average. However, this time I have received high bill of Rs Rs 5560. Please check the error and reduce the bill amount.

Thanks,
Rakesh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    558
    Pending
    0
    Resolved
    166
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
    View all Brihanmumbai Electricity Supply & Transport Undertaking [BEST] contact information