[Resolved]  Brihanmumbai Electricity Supply & Transport Undertaking [Best] — not allowing para-medical staff on bus

Address:Lokhandwala Complex, A-302 Rushi Tower, Mumbai City, Maharashtra, 400053

My mother (91 years) is bedridden for 2 years now. There are two para medical staff (Both ladies) taking care of her, one during the day and the other one at night.

These two staff members can't travel by bus because best is not allowing them to board and can't take auto because mumbai police is not allowing.

As per the instructions of the home ministry, para-medical staff is exempted and allowed to move around.

How do i manage? I went to oshiwara police station but they don't listen. They are saying they can't do anything in this matter.

Could you please help and issue curfew passes for these ladies?
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Apr 30, 2020
Complaint marked as Resolved 
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2020
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care's response
Sir,
You may contact BEST Helpline [protected] or[protected]
Verified Support
Mar 28, 2020
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care's response
Sir,
You may contact BEST Helpline [protected] or[protected]
Verified Support
Mar 28, 2020
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care's response
Sir,
The Healthcare employees are allowed in the regular bus routes operated for essential services.
You may contact BEST Helpline [protected] or[protected] or[protected] for necessary information in this regard, please

Dy.Chief Manager(Traffic)
BEST Undertaking
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
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    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
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