[Resolved]  Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Online Bill Payment error

Hello, I am registering complaint regarding error on online Electric bill payment earlier today by debit card. An error message popped up on the website and money was deducted from my bank account but bill status is not updated and it is showing bill unpaid. Kindly look into this as soon as possible. Thanks.
Consumer name - D.D.Wakde
Date - 8 February 2022
Transaction number[protected]
Time - 6.41 pm
Consumer no[protected]*9
Billing Address - B/26, 2nd floor, Plot no. 75, Ultra CHS ltd., LT. Dilip Gupte Marg, Mahim, Mumbai - 4000016.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2022
Complaint marked as Resolved 
The online BEST portal has acknowledged that the bill was paid and promptly updated the bill status. Thanks!!
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    558
    Pending
    0
    Resolved
    166
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
    View all Brihanmumbai Electricity Supply & Transport Undertaking [BEST] contact information