Brihanmumbai Electricity Supply & Transport Undertaking [Best] — problem faced during travelling

Today i took a bus from my college toward the station and bus was over crowded, i saw the bus and decided to leave that bus but suddenly i saw that driver is allowing people to get in from front door also as the bus was over crowded, i too got in the bus. After getting in i was very uncomfortable to stand but still in that huge crowd i was searching for the conductor to give me a ticket, he was at the end of the bus, i was waiting for the conductor to come but he was not able to come, i too was not able to reach him. Mean while ticket checker got in from the front door where i was standing, i saw that ticket checker and told that i am not able to take the ticket as he is very behind and because of crowd i am not able to move also, he started grumbling on me why you did not take the ticket o told him see the bus even you are standing on the door because of the crowd, he stopped me in the bus and when bus reached to its last stop he asked me to pay fine, i was wonderd that i am only telling you my problem that because of crowd i am not able to take the ticket and now you are telling me to pay the fine, then the ticket checker started telling me that it's your mistake that you got in from the front door, i said usually i don't enter but this time driver only told me get in from there as it was over crowded, he was twisting the matter and told me that driver has shown the humanity that he allowed you to enter from the front door now you are taking his name, i explained him i am not complaining about the driver, just telling that he allowed me so i got in and because of crowd it became late to take ticket, even conductor was beside me and knowing whole the situation, but he didn't tell the single word, he was quite watching the whole things i was just wondering what is going on with me, even the person who knows and who allowed me to get in are not speaking any thing and blaming on me, worst experience in best.
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
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