Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Rude driver & conductor caused me beaten by public

Address:

400001

Sir,
On 8/6/2017 i got up into the, route no. 6 bus at CSMT stop at abt. 14:00 hrs. Running Towards north mumbai, from first door as usually no driver stop such entry from front door & also there were no rod downed there by driver & as nobody was getting down from this front door. But for no reason driver arrogantly stopped me & other also. So I get down. But afterward, at the same time he allowed a lady from front door so I asked him now how he allowed the lady. He very arrogantly & rudly replied me she is a pregnant lady. The way he replied me really was very bad & that is the reason quarrel started between us the driver was so rude that he started to abuse me & also stopped the bus. As rude behaviour of driver made me angry I also returned his every bad word to me. No conductor try to pacify the driver but on the contrary he also got into the quarrel. At the time 4 to 5 gunda public from back side of the bus came in front side they haven't any idea about rudeness of driver they attacked on me in front of conductor & driver & started to give punch on my face it caused abrasion injury on my left face also swelling on left eye & cheek. When all this happening conductor & driver just instigating the gunda public but not came to front to help me. Some how I escaped from gunda public but at time also conductor or driver not helped me on the contrary get me out of the bus.this was very inhuman. I want justice for this humiliation.
The above incident was very horrible for me. Drivers never follow the rule from front door entry so public always enter from the front door at CSTM bus stop while travelling towards north mumbai. As it not cause any problem to public or driver conductor. If the rule is so important every driver should follow it but no driver follow this rule & that causes such serious incident. BEST Driver & conductor are just applying their own rules and regulations...i want something done to this driver & conductor very seriously...i want justice