[Resolved]  Britannia Industries — found a hair like thing in britannia good day biscuit

Hi, i submitted a complaint to britannia when i found a hair like thing in britannia good day biscuit and they send a person named vijay to my home to pick the sample and also he comfirmed that if was in the biscuit. He told me that biscuit will be sent to banglore and will be checked and we will reply you within 10 days and its been more than 42 days they haven't replied me yet.
I have even emailed them again and again but they are not reponding. I am even having the sample photo also.
My complain number in britannia is 54094.
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Feb 19, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
Britannia Industries Customer Care's response
Hi Mohit,

We are sorry to hear that. We have forwarded this to our team for further proceedings. We request your patience in the interim.

Thanks,
Team Britannia
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