[Resolved] Britannia Industries — Hair inside bourbon biscuit | |||||
I have purchased bourbon from big bazaar and was having my child to it. Suddenly noticed that a white hair is inside the biscuit. This is really embarrassing and dangerous. Britannia is a trusted brand and this hair would have cause an big accident to my childs life. This is not acceptable at all. I require an appropriate action and compensation for the same. Regards Sundip more [protected] Was this information helpful? | |||||
Dec 3, 2018 Complaint marked as Resolved Britannia Industries customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 Britannia Industries Customer Care's response Hi Sundip, We have notified our team regarding your concern. Hope they'll get in touch with you soon. Mar 09, 2017 Bala Kumar Pandiyan's response Please change the dealer
| |||||
 2 Comments | |||||
Comments
The executive do have contacted and came with a box of biscuits. The quick action is appreciated but does this compensation is enough for such a life taking mistake. Britannia is a big brand and I am not happy with the solution. The value of life should be considered as an amount of competition.
Reply
Sir i will Complaint local dealer in cheyyar very slow delivery any Iteam i will say no but another shop he will delivery same Iteam
Britannia Industries Customer Care's response, Mar 17, 2017
Verified Support
Hi Bala,
We request you to share your contact number along with your email id at [email protected] so we can pass this on to our team.
We request you to share your contact number along with your email id at [email protected] so we can pass this on to our team.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
481
Pending
38
Resolved
258
+91 80 3940 0080 [Executive Office]
+91 33 2287 2057 [Reg. Office]
+91 33 2287 2439 [Reg. Office]
Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048