[Resolved]  Britannia Industries — Insect found on Biscuit in packet purchased from D'Mart Pune

I purchased family pack of goodday from dmart nanded city pune and in eve when i opened the pack to have biscuits to my kids, they found insect rolling on the biscuit. I took photographs and send it to customer care and it has been almost 3 weeks now and there is no action on it from there end. It is really pity and ridiculous that you pay money also and get such quality which is dangerous to kids and even to adults. I want to have stringent quality checks applied and britinnai to work for it and compensate for same.
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Aug 7, 2021
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2020
Britannia Industries Customer Care's response
Dear Umesh,

Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

Thanks,
Team Britannia
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