[Resolved]  Britannia Suji Toast (Rusk) — toast tea .burnt as black

I was purchaed a toast packet from kasturinagar Banglore on 16/11/18 from a departmental store to use in the train while retuning to kerala .on opening the packet found that all almost pieces are burnt and black . Some centre is red and srrounding is black .photos of packet and the pieces is attached with in ഫോട്ടോസ്.
My postal adrs is
Sankaranaryanan c p
Chunangatuprambil house
Chunangad post
Ottapalam
Palghat Kerala 679511
Mob no [protected]
Request for early solution