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British Council India — test score report

I had requested the british council additionally to report my scores through atrf form. They said that it takes two days to process my request and when i called them back after two days, they mentioned that your request would be processed within 5 business days. I waited for 10 business days and called the customer service agent just to hear that "please allow us 24-48 hours in order to process your request" which they usually come up every time you as for an update. Now the deadline to submit my document to the university is almost near and even after they process the request, it additionally takes scores 15-20 days to reach the university. Just because of the delayed process by the british council, my university application would be canceled which would cost me 6000 inr invested for it. I would never recommend british council service to the fellow test takers as it is the worst testing agency to test the candidates as well as to report the scores which we hard earned.
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